Health Club, LLC 4651 Nixon Park Dr., Syracuse, NY 13215
March 22, 2020
Dear Trufitness Members,
As you know, all fitness centers have been mandated by NY State to cease operations in order to help prevent the spread of illness. As a result, we have stopped all automatic membership payments effective immediately. We will be monitoring governmental recommendations and will resume business as soon as possible. At that time, we will reinstate automatic payments according to your previously established monthly billing date. All members will receive a credit for the missed time at the end of their contracted month or year.
In the meantime, we would ask that members who are willing to continue their payments uninterrupted to please reach out to us. Maintaining consistent flow of capital helps to alleviate the burden of maintaining the facility during the closure. Heating units and ventilation will be running as usual so that when the gym is able to re-open all amenities will be available immediately. It also allows us to employ some staff to complete substantial maintenance projects.
We greatly appreciate your understanding as we navigate this unprecedented situation. If you have any questions please email us at trufitnessny.gmail.com and be sure to follow us on Facebook at Trufitness Health Club, LLC for news, updates and fitness information to utilize during this hiatus. We will continue to keep you informed as to our status and we look forward to re-opening.